RETURNS and REFUND INFORMATION

RETURNING AN ITEM

• 60 Days Return Policy
• Refund processed within 5 Days

If you change your mind about your Built Tough purchase, you can return with up to 60 days or within 60 days, you can return it to us at our address below. The item must be unused, or slightly used or defected and in its original packaging. 

There are a few things to note: the return of shipping cost is covered for free and refunds need to be sent to the original purchaser's method of payment. All items must be returned in original condition.

RETURNS ADDRESS: 

Built Tough
Unit BS6,
J7 Business Park,
Accrington,
BB5 5JW
United Kingdom

 

Refunds

We will notify you once we’ve received and inspected your return and refund within 5 days.

We offer refund to the original payment method

Refunds can take up to 5 working days to appear in your account.